We hope that you love the products you order from us and if you do have any problems, please notify us within seven days of receipt via email: firstname.lastname@example.org
If you change your mind and no longer want the items, we will only offer a refund or exchange if they are returned to us in their original packaging and in re-saleable condition.
If you return items for reasons other than defects, or incorrect delivery, you will be required to pay for their return. Please ensure that the items are packaged securely and we recommend that you obtain a Certificate of Posting from the Post Office, as we cannot accept liability for goods lost in transit. Replacement products will be sent to you free of additional shipping costs using our standard shipping method.
All returns should be sent to 18 Barbary Drive, Roker Marina, SR6 0RB